The Power of EQ

Emotional intelligence (EI | EQ) relies on knowing how to read and adjust to the room.

Here are three things you can put into practice immediately to improve your EQ:

1. Empathy - Are you familiar with the song by Diana Ross, “Reach out and touch somebody’s hand, make this world a better one if you can…” This is a perfect example of empathy because it’s about making the time to connect with someone. When we practice empathy, it’s much easier for others to open up, and you’ll find that people begin to trust you more. Empathy will also help you fight unconscious bias because you’re more in the moment. Living like this makes us more curious about someone, which suspends judgment.

2. Conflict Resolution- Conflict resolution is one soft skill essential to management positions — but it’s pretty useful wherever you’re in life. Learn to listen more for meaning and stop your mind from jumping to conclusions. Ask questions and dig deeper to find out about someone’s position and why they feel the way they do. This shows someone you care about them, and they’ll be more apt to drop their guard and be open to resolving conflict.

3. Giving and Accepting Feedback- One of the best ways to learn and grow at work is through feedback, but in many situations, feedback only flows one way. Giving feedback means taking a step back from your emotions and seeing the situation from a bird eye view. The idea is to provide feedback on a particular behavior or action.

Overall, Improving emotional intelligence and communication helps to foster a more productive environment.

Find out more about Win The Room’s training programs and coaching. contact us info@wintheroom.com